Frequently asked questions.
The questions we get asked most, answered plainly — including the ones whose honest answer is "you might not need us."
Pricing depends on workflow complexity, integrations and user count. We scope every engagement to a fixed price agreed in writing before development starts. Every engagement opens with a complimentary consultation and a written scope. We wrote a full breakdown of the pricing drivers in our insights section.
A custom CRM typically runs 7 to 17 weeks; a custom website 4 to 10 weeks. Discovery is 2–3 weeks, development runs in two-week sprints with live demos, then 1–2 weeks of testing before a zero-downtime launch.
Yes, completely. Every line is written for you and owned by you — no licensing traps, no vendor lock-in, no black boxes. If you ever move on, the system and its source go with you.
We are a remote-first studio working with clients across Canada and the United States. Discovery happens over video, sprints are demoed remotely, and work is delivered continuously. Bilingual English and French builds are standard.
Yes. We take on U.S. engagements where the fit is right. Because the work is remote and delivered continuously, time zone is a far smaller factor than scope clarity.
Then we will tell you, and point you at the right one. We turn down projects where a platform fits better, because a badly-fitted custom build is worse for you than a well-fitted product — and worse for our reputation.
Sometimes. It depends on the state of the existing code and whether you own it. We will review it honestly and tell you whether continuing or rebuilding is cheaper. Both answers happen.
Monitoring from day one, hands-on team training, and post-launch optimization built into the engagement rather than sold back as an add-on. Ongoing support arrangements are month to month.
Send an inquiry through the contact page or email info@aphixlabs.com. You will hear back within 24 hours with honest thoughts on fit. If it looks promising, the next step is a complimentary consultation.
Let's talk about what you're building.
Question not answered above? Ask it directly. You’ll get a real reply within 24 hours, not a sales sequence.